General Terms and Conditions of Use

Bookings up to 24 people maximum (24 Bikes).

Minimum numbers of 2 people apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.

Participants must know how to ride a bike.

Participants must have a minimum of 1.5meters (4.9 feet) and a maximum of 118Kg (260.14 lbs.).

Minors must be accompanied by an adult who must sign a Statement of Responsibility for children up to 17 years old upon arrival.

The use of safety helmet is mandatory. Use the Bike in a responsible way and follow the rules of the road.

It´s forbidden for infants, pregnant women and intoxicated people, not recommended to mentally or physically incapacitate people or to people with prosthesis.

For Bike Rentals a deposit of 100€ is required (via credit card) per bike. A valid ID or Passport is also required per participant. (Copies of documents will not be admissible.)

For Bike Rentals it is necessary to take a record of the credit card details for any lost or damaged vehicles. If no damage is verified, all previous deposit charges will be fully refunded.

Company Liability Insurance and Personal Injury Insurance. The Personal Injury Insurance does not cover the death of individuals aged under 14 years old and over 90 years old. It’s only included medical treatments.

One bottle of water per person. + General briefing is given before the activity.

Each Tour is accompanied by one of our Storytellers, he/she is a trained and experience driver/guide who will be providing some descriptions of the monuments and history along the way.

Tickets or monuments entrance.

All customers with reservation must check in 15min prior to the tour start. If the group is more than 15min late, their reservation will be automatically cancelled without any rescheduling or refund.

All reservations can be rescheduled/refunded/cancelled free of charge up until 24h (local time) before the activity. After that, all reservations will be charged in full at 100%.

In case of bad weather conditions and the company considers that there are no safety conditions to operate the activity, it’s possible to reschedule on the same day pending availability (no refund).

Boost Portugal recommends the use of closed and sporty shoes.

This tour takes place in any weather condition, so please check the weather conditions and dress accordantly. The company provides rain ponchos.

Any questions please contact (+351) 910 802 000 or reservations@boostportugal.com

Working hours: every day from 9.30 AM to 6.30 PM. Closed 25th of December and 1st of January as well as the afternoon of 24th of December.

Address: Rua dos Douradores, 16. 1100-206 Lisboa.